Contact
Contact DocStow
Support, privacy, and security contact details for the DocStow household document platform.
DocStow is operated by Infadale Solutions, New Zealand. NZBN: 9429053662200.
Business details
- Product: DocStow
- Operating business: Infadale Solutions
- NZBN: 9429053662200
- Country: New Zealand
Email contacts
Product supportsupport@docstow.comAccount access, billing, document uploads, reminders, and general help.Privacy requestsprivacy@docstow.comAccess, correction, export, deletion, and privacy questions.Security reportssecurity@docstow.comVulnerability reports, suspicious account activity, and responsible disclosure.General enquiriessupport@docstow.comPartnership, media, and non-urgent product enquiries.
Response expectations
We prioritise account access, billing, privacy, and security messages. For general support, we aim to reply within two business days. Security reports are triaged as soon as possible and handled through the responsible disclosure process described on our Security page.